5

Another overdue review. My '04 Jetta GLI and wife's '03 Passat GLX 4Motion Wagon have been serviced by Mike's since 2009. After years of being milked by the stealerships (mainly Fladeboe and Capo), I finally had enough.Since then, both VW's have tortured me in different ways, with the wagon being the worst offender. That said, at every turn Mike's has provided exemplary repair service that's been upfront and honest. I'm just smart enough to know what I don't know, and it is in those instances that if I were still taking our cars to a dealership or less honest shop, I could have easily been milked for much more expensive repairs.It is a family-run business and I hope the family keeps doing what they're doing for as long as I'm driving and need to have my car problems fixed.

Ken, Thank you for the great review! It's always our pleasure to work on your cars.... Both because…Ken, Thank you for the great review! It's always our pleasure to work on your cars.... Both because they are so well taken care of and because you and your family are always easy to work with!

- Mike's Foreign Car
5

My story is quite unique... My daughter who is 25, just moved to LA from San Diego and originally from PA. 2 weeks ago and knows no one. Her clutch went in her VW Jetta after calling the insurance company to get her car towed we decided to have it towed to the closest dealer. BAD idea!! The dealer after charging me a 120.00 diagnostic fee along with an estimate for the clut being 2758.49 and also said she needed back brakes and roters for 350.00. I decided to make some calls and we had her car towed out of there at our expense. My mechanic here in Pa found mikes on a mechanic website and gave me his information after reading his reviews. I called Mike and asked him for a price on a new clutch he gave me a estimate of 1800.00 we couldn't find a towing place for less than 400.00 for the 100 mile round trip, but mike got his tow guy to do it for 250.00. Mike gets the car the next morning drop the transmission calks me and said I have good and bad news... Yes her clutch is destroyed but its going to be 150.00 less than hat I quoted you. Then he said she needs back brakes now before her roters have to be replaced at a cost of 160.00. My daughter had went on a planned vacation and was getting in late to San Diego and needed to get back to LA. Mike said he would take the car to his house which was half way in between and she could pick it up there. She was unable to get a ride so he said he would take it o the train station and park it there so she could get it. My phone rings Saturday afternoon and here it is Mikes wife saying she was concerned about my daughter being all alone getting off the train nod if she had any problems she wanted to give me her homes phone number in case something happened and my daughter needed something. She said I am a mom too and I can only imagine how much you worry about your daughter. Mike and his wife are the sweetest people I have never met! Mike has gone above and beyond to help my daughter and I can't be any more grateful than I am. My daughter will be taking her car back to Mike even though its 50 miles away from where she lives. My total bill with the towing and brakes came to 2104.00. Most honest and caring man!!

5

I've been taking my Boxster to Mike's for 3 or so years now. Came to my 60K service which is usually a big one. In addition to the regular service, there was an additional blip that needed repair. They really try to keep the cost down. I did have an engine light they came on after the service, but since I had just been there for the "big one", Josh diagnosed and analyzed and said it might be related to the prior service--no charge and he even replaced my cheap gas cap with a Porche part. How much better does it get!! Thanks guys for taking care of my boy!!!!

5

I had an incredibly positive experience at Mike's this week!!! They diagnosed and fixed a problem with my electrical lighting system and it ended up costing less than their quote to simply evaluate. You see, I'd been to a specialty shop in Irvine (closer to my work, I live all the way in San Clemente) twice already on the same problem and paid them each time to diagnose and then tell me they would have to bring in a "Dealer Expert"....whatever that is. It didn't seem to matter though because they couldn't fix it and just stopped trying. Anyway, I found Mike's online, liked the reviews and thought I'd give them a try. The extra drive was sooooooo worth it! Everything you read about the place being clean, great customer service, independent family owned (good for the economy) is all true. The one thing that I'd like to add is they are extremely talented mechanics! I had shared my story with Mike and had tempered expectations. Clearly based on time and charge my repair was not a big deal to them. They could've completely trashed the other repair shop but instead took the high road......leaving me instead to tell you if you've been feeling screwed by an independent dealer in Irvine too, the MAKE THE DRIVE TO MIKES!!! I own a Volkswagen as well and will be a regular customer with both cars starting today.I couldn't be happier that I've finally found an independent dealer I can fully trust with my vehicles.

4

I have gone to Mike's for a little over a year and I have to say this place is great. It feels expensive when I pay for any little repair on my 2004 Audi A4 but an Audi stealership charges WAYYY more. I am happy with the service and don't trust little crap shops because I decided to try a cheaper place and now my car runs very poorly. I cheated on the shop and learned my lesson, I will always come Mike's to get my car serviced from now on.

5

Mike's Foreign Car is the best! I have a Mercedes and I would never think about taking my car into a Mercedes dealer for anything. Mike is fair priced and does an incredible job on my car. I trust him fully that he is not only extremely skilled, experienced, and knows what he is doing, but also I trust that he tells me exactly what is up with my car and doesn't try to get more money out of me. I often felt this way before I met Mike and had to take my cars to the dealerships. Mike has gotten me out more than one jam. Just the other day, he drove to where I was stranded and pushed my car out of the middle of the street. He didn't need to do that. I could have gotten help elsewhere, but when he found out I was stranded he got to me quickly to help out. Mike is a great guy! Personable, trustworhty, and knows what he is doing when it comes to working on foreign cars!

5

Let me just say this is my second review. Ever. I absolutely love this place. I found it on Yelp, and decided to give it a go after being gouged by the Audi service department one too many times. Let me keep it simple:1) Mike's has charged me about 80% less than what the Audi dealership quotes have been.2) Their shop is immaculate.3) They have always shown me any parts that have been replaced, and made good recommendations for work needed to prevent future problems based on history trends with my vehicle. Audi would never accomodate this request.4) They are family owned, super honest and trust worthy, and nothing is better than supporting the little guy.5) They remember me on a first name basis every time I go in there. Nothing can parallel excellent customer service.6) If work proves to be easier done than the initial estimate, they are honest with me and don't charge the full estimated cost.I could keep going on and on, but I feel those are my top reasons to love this place.I highly recommend it.

5

When I moved to Anaheim, I needed a shop that specializes in VW, provide excellent service, has friendly staff and is reasonably priced. I found Mike's shop through Yelp and I have yet to be disappointed. I have been taking my Jetta and my daughter's Passat for sometime now and will continue to go there and recommend his shop to all my friends!

5

Mike's is the BEST automotive repair shop I've ever been to!! Trustworthy, friendly, fast, and experts are the words that come to mind when I think of Mike's Foreign Cars. I've definitely had my share of bad experiences with getting my VW serviced at dealerships, and not until I found Mike's did I truly trust that I would be in good hands. Mike and Josh both take their time explaining to each customer what needs to be repaired and why. Upon them identifying the problem, there's been many times where they've taken me back to the garage to show me what needed to be repaired. With all the problems I've had with my VW I wish I had found them when I first purchased my VW in 2006. Not only do I continue to take my car to Mike's to get serviced because I trust them, but I feel that they truly value and take care of all of their customers. Thanks Mike, Josh, and the whole team at Mike's Foreign Cars for your continued commitment and service!!

4

I brought my 2007 Gti here to see what was wrong with it. The check engine light was on. $90.00 for diagnostic test. A hour later, they told me it was the crankcase breather valve was defaulty. A PART THAT THE DEALERSHIP HAD A RECALL ON AND REPLACES ALREADY WITH A BAD PART!!!!!!!!!!! They replaced that part which took another 40 minutes. The part was $80.00 making the total so far $170.00, plus the extra 40 minutes of labor is $60.00. A grand total for $230.00. Being a first time customer got me 10% off saving me 22 dollars or so. The place was legit, very knowledgeable staff, answered all my questions. When i was there, everyone there seemed like they were regulars and were treated very nicely. The place isn't cheap, but a lot cheaper than the stealer-ship.

Really appreciate the positive feedback Peter.

- Mike's Foreign Car
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