5

I couldn't wait to come home to review Mike's Foreign Car. I have a convertible VW new beetle and the driver and passenger windows both SUCK. My driver side window will roll down but not up, and my passenger window is supposed to lower a little bit when opened and then roll right back up, but it doesn't - thus giving any car theft easy access to the inside of my car.I brought it in yesterday after work at around 3:30 - we had been meaning to do this for a few months but since it was very rainy this past Winter I didn't worry about it. However, it's starting to get really sunny and beautiful once again down here in SoCal so I was itching to get my window fixed.I spoke to Mike who told me it was such a common problem with these windows and that it was the regulator. My husband told me the same thing - the door itself is so heavy that every door slam was causing the window regulator to break more and more. Anyway, Mike said it was no problem - he would order the part and it would be there by 8 the next morning and that he could have it done in a day.My hubby and I returned this morning and dropped off our car with Josh, who was just as friendly as Mike. We asked him to also give our car an oil change, which was $40 less than what I usually get at EZ Lube! We left my car feeling positive about what was going to be done.We got a call from Josh a little later, telling us that all 4 of my brakes were shot and that my passenger window also needed a new regulator, because it was about to break. Now, if I heard this from someone else I'd probably be like "Yeah right, he just wants to charge more" but not from Josh. As it is, they were already saving us hundreds of dollars! So now, our $370 quote turned into $1350! It sounded like a lot to me but my hubby said if they were to do this at the VW dealership, we'd be paying around $3500!! We told Josh to go ahead and do what he had to do.We got a call at around 4:00 saying it was ready and I was so excited. Josh ran down the list and told us what went on. He also told us that the driver side window still needed a little adjusting and that he wanted us to bring it in when we have more time because it takes a very long time but he didn't want us to wait any longer since he knew we needed it right away. Considering that we tacked on an extra 4 or 5 hours of work above what he thought he was gonna have to do that day, I would said that was pretty awesome of him to do as much as he did!!And the best part?After Josh had told us that we were going to need about $1350 in repairs from our original $350, he felt badly about forgetting to tell us about another part we needed...a part that costs normally about $250. Any other mechanic would have called and told us about this or may not have even mentioned it at all. Josh? Well, he added it and DIDN'T CHARGE US FOR IT. The only reason he mentioned it is because he didn't want us to see an extra part in there that we didn't know about (well, not me, my hubby - I know nothing about cars!). That was awesome and so amazing and just so representative of the kind of quality and honest work they do. I read on here that they give 10% off for first time customers, but that was giving us like 20% more. If you have a VW or any other foreign car and want to spend at least a fourth of what you'd pay for repairs at the dealership, please do yourself a favor and visit Mike's Foreign Car. I hope nothing else bad happens to my car, but if it does, I know where to go!

5

I used to frequent Mike's when I had the audi... he did a spectacular job and charged a reasonable price. I made the mistake of taking it into a cheaper, but not specialized place which would've been a great deal if they didn't knock the turbo out. You can't take german cars to just anyone. Mike definitely knows his stuff--- he's honest and a fraction of the cost of a dealership. Worth every penny!

5

My review of Mike isn't as unbiased as others, however know this. When I speak highly of Mike it isn't out of a sense of obligation. Being in and around the automotive business ourselves we've come to know good and bad shops. We incidentally own a Japanese auto repair shop on Orangethorpe, just one block north. We've been sending him our customers w/German cars for years and conversely he's been sending us his JPN cars.What prompted me to write this is my wife's Jetta TDI. A year previous we had a service done at another shop, an ATF flush. Still didn't fix an intermittent reverse problem. Suspicious, this year we went to Mike to have another ATF flush done. I knew full well going in that this may/may not fix the problem, but there's something about Mike that you feel you can trust. Given the complexity of the VW automatic trans, well I didn't expect any miracles. Well the ATF flush was done, and he charged half of what the other shop did. Thanks Mike.Well it didn't fix the problem. Looks like I'll be replacing the AT someday, but we know that Mike did his best and that's all I need.

5

This place came highly recommended. My parents suggested it and once I had my car actually being towed over, another coworker commented that I should have asked him where to take it before I had the car towed - and then he recommended the same place.Mike was the best. I had a major repair. He explained things to me over the phone, ordered my part while my car was still on the way, and had it done by noon the next day. All for about $400 less than the nasty dealer wanted to charge me.When I went to pick up the car, the place was clean and very unlike what I expect in a mechanic shop. Not that I want my car to break again, but if it does, I am going back!

4

PROS: Very helpful and friendly staff. Mike was very honest and sincere. I brought in my 2003 VW Convertible to have a window fixed and get the 40000 mile tune up. He was very honest in pricing. Gave me 20% off because I was a first time customer-trust me, that helped. Very clean place with alot of organization. Will go again.CONS: none. Except that with a VW beetle you are gonna pay ALOT to get the window fixed, no matter what!Located right by the freeway.

5

I highly recommend Mike's Foreign Auto. My fiance and I bought the cutest VW Cabrio. Yes, it was a super shady dealership, but we really wanted the car! The car was older, and we knew it needed some work, so we did some research and picked Mike's Foreign cars. Their facilities are immpeccably clean and professional. Mike and his wife, who runs the office, are so kind and absolute experts in what they do. Unfortunately, our Cabrio was beyond repair but Mike and his team advised us on our options and thankfully we were able to convice the crappy dealership to take the car back. Mike's Foreign Cars was the only positive aspect of our sad experience with the Cabrio, but we're really happy we found them. They offer a Pre-Purchase Diagnostic service, which we will definitely take advantage of before we buy our next car. I recommend you do the same!

5

After years of being frustrated with my mechanic I decided to turn to my ever so trustworthy Yelp in search of a better company. I took my Volkswagen Jetta to this place today and couldn't be happier.My appointment was at 8 to get an oil change, fix a coolant leak and work on the breaks. After only 3 hours they called to say my car was ready for pickup! Wow.. great service! ....Everything that I got done was only $350 AND they gave me a new customer 10% discount. I've already recommended this place to like 5 people and will definitely be back!

5

Mike's has the stuff to diag my 2005 CLK500. AAMCO inspected my car and told me that my transmission needed to be dropped and opened to replace a bad sensor. Their quote was over $2000. I took it to Mike for a second opionon and ended up paying for a cheap sensor and a couple hours labor. Good honest people.

5

Found Mike's on Yelp. Seriously, why did I not think of this before. For me, the only downside is that I have a Mercedes and he doesn't specialize in Mercedes. All of the cars we saw there were VW's so I think that's what he specializes in. But, I gave him a good rating because he provides the various services that the dealer provides at about $100 less than the dealer's price. I also have a repair issue and his parts + labor cost totaled less than the part alone w/the dealer. So, I'm pleasantly pleased that I feel I can trust him not to further damage my car to give himself more work (which is what I fear happened w/the dealer) and his pricing's much more reasonable.

5

Found Mike's on Yelp! and I am very glad I did. My 2003 1.8T Passat GLS had been rearing it's ugly engine light at me for a VERY long time. Finally after experiencing a very "lumpy" motor and NO acceleration what-so-ever I limped into Mike's. I was greeted by his lovely wife at the desk and Mike came out from the back to go over checking in my car. Engine Light Diagnostic was $90 and is guaranteed for 12 months if it ever comes back on. He replaced my ignition coil and helpfully pointed out there was a recall on the part and once I receive my recall letter I can get the cost of the repair and the diagnostic fees refunded by VW. Just yesterday I took it in for over heating and they replaced the coolant reservoir, thermostat, water pump and timing belt. I didn't have an appointment when I brought it in and I didn't even call (ask forgiveness and not permission). They fixed me up in one business day and I was on my way. I feel like I can trust this business and the work they do. :)

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